Does it work with Shopify?

Yes. Shravani installs with a single script tag, so it works on Shopify and any other store platform. Your products can be added or synced into its catalog.

Can it tell a customer where their order is?

Yes, if your system has an API for it. You connect that endpoint as an action and the bot uses it to look up an order when a customer asks.

Will it work for shoppers who write in Hindi or Hinglish?

Yes. The bot replies in the language the shopper uses, including Hindi, English, Hinglish and mixed scripts.

E-commerce

An AI shopping assistant for your online store

Shoppers want to know if it fits, when it arrives and whether they can return it. Shravani knows your catalog and policies, shows matching products as cards, and can look up an order through your own API.

The problem

Sound familiar?

Questions at the moment of purchase

Size, stock, delivery, returns. A shopper who doesn't get an answer in a minute opens another tab.

Where's my order?

Order status messages are a large share of store support and the answer already sits in your system.

Hard to browse by description

Shoppers describe what they need in their own words and don't know your category names.

How it works

From sign-up to your first answer

1
Load your catalog
Add products or sync them, with image, price, stock and a link. Add your policies and FAQs as pages or documents.
2
Install it on your store
One script tag works on Shopify, WordPress, Webflow or your own storefront.
3
Recommend with cards
When a shopper asks what you have, the bot searches the catalog and shows matching products as cards in the chat.
4
Connect order lookups
Add an action that calls your order API, with a ready-made e-commerce pack to start from, so the bot can answer where an order is.

What you get

Features that power e-commerce

Each of these is part of the product today. The full list is on the features page.

A product and service catalog
Add items or sync them. When a visitor asks what you have, the bot shows them as cards with image, price and a link.
Actions on your own systems
Connect your own API endpoints so the bot can check an order, find an appointment slot or look up a ticket, with ready-made packs to start from.
Hindi, Hinglish and more
The bot replies in the language a visitor writes in, including Hindi, English, Hinglish and mixed scripts.
Learns from your website
Enter your site and Shravani reads your pages. You can add more pages and sources whenever your content grows.
Offline-safe by design
Reach your plan limit and visitors still get a friendly message and a way to contact you. Your site never shows a broken bot.
Lead capture with CSV export
Visitors who want a callback or a quote leave their details in the chat. You review them in one place and export to CSV.

Start on the free plan, with no credit card required.

FAQ

E-commerce: common questions

Does it work with Shopify?: Yes. Shravani installs with a single script tag, so it works on Shopify and any other store platform. Your products can be added or synced into its catalog.
Can it tell a customer where their order is?: Yes, if your system has an API for it. You connect that endpoint as an action and the bot uses it to look up an order when a customer asks.
Will it work for shoppers who write in Hindi or Hinglish?: Yes. The bot replies in the language the shopper uses, including Hindi, English, Hinglish and mixed scripts.