Will it answer questions about things I haven't told it?

Shravani answers from the website pages, documents and text you've trained it on. Read the Conversations page regularly: questions it couldn't answer well show you exactly which content to add.

What if a customer needs a real person?

Visitors can leave their contact details in the chat, and each one lands in your Leads page so your team can follow up directly.

What happens if we run out of credits?

Visitors still see your widget and a friendly message with a way to reach you. Nothing breaks on your site.

Customer Support

AI customer support that answers from your own content

Most support messages are the same twenty questions. Shravani learns your website and documents, answers those questions instantly at any hour, and shows you the ones it couldn't so your content keeps getting better.

The problem

Sound familiar?

The same questions, all day

Delivery times, return rules, pricing, opening hours. Your team retypes the same replies instead of solving real problems.

Nobody online at night

Visitors who can't get an answer leave, and you find out about it the next morning, if at all.

Customers write in their own language

Many of your customers type Hindi or Hinglish, and a bot that only understands English loses them.

How it works

From sign-up to your first answer

1
Train it on what you already have
Add your website, help pages and PDFs. Shravani reads them and answers from that content.
2
Install with one script tag
Paste the line into your site footer and click Verify. Works on any website platform.
3
Let it answer, in the visitor's language
It replies in the language the visitor writes in. For order or ticket status, connect your own API as an action.
4
Review and improve
Read conversations and analytics to see what people ask, then add the content that's missing.

What you get

Features that power customer support

Each of these is part of the product today. The full list is on the features page.

Learns from your website
Enter your site and Shravani reads your pages. You can add more pages and sources whenever your content grows.
PDFs, documents and pasted text
Upload PDF, Word, TXT, Markdown or CSV files, or paste text straight in — price lists, policies, brochures.
Hindi, Hinglish and more
The bot replies in the language a visitor writes in, including Hindi, English, Hinglish and mixed scripts.
Actions on your own systems
Connect your own API endpoints so the bot can check an order, find an appointment slot or look up a ticket, with ready-made packs to start from.
Offline-safe by design
Reach your plan limit and visitors still get a friendly message and a way to contact you. Your site never shows a broken bot.
Conversations and analytics
Read every conversation, see what visitors ask most and spot the questions your content doesn't answer yet.

Start on the free plan, with no credit card required.

FAQ

Customer Support: common questions

Will it answer questions about things I haven't told it?: Shravani answers from the website pages, documents and text you've trained it on. Read the Conversations page regularly: questions it couldn't answer well show you exactly which content to add.
What if a customer needs a real person?: Visitors can leave their contact details in the chat, and each one lands in your Leads page so your team can follow up directly.
What happens if we run out of credits?: Visitors still see your widget and a friendly message with a way to reach you. Nothing breaks on your site.